General help


Registration process

Click the JOIN NOW button and fill in the Account Registration form. You choose your own Username and Password. Click CREATE ACCOUNT. Check your email for email validation link and instructions for full account access. 


Player verification

Before you can log into your Casino.si account we are required by law (sources in Slovenian language: The Law on GamblingThe Law on Prevention of Money Laundering and Financing of Terrorismand The Law on Amendments and Supplements to the Law on Prevention of Money Laundering and Financing of Terrorism) to verify your identity. Please send a copy or a photo of your valid personal document to support@online.casino.si.

Acceptable documents are:

  • Personal identity card (front and back side), OR
  • Passport (pages with personal details and home address), OR
  • Driver's licence (front and back side).

If the sent document doesn't include proof of address, please add a copy of your last utility bill (e.g. electricity bill) on which your address is clearly visible. 

We are treating all personal data in accordance with the Personal Data Protection Act (in Slovenian) and our Privacy Policy.

After we verify your identity you gain full access to your Casino.si account. Log in with your Username and Password.


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GAMES

Select a game category or directly the game you wish to play. If you need help with a specific game, find it here.

INFO

Here you can find various information. About Us and Contact offer basic info on our company and various ways of contacting us, including the online contact form.  

Under Payment Methods you will find all deposit and withdrawal methods (with limits) available.

Help is what you're reading right now, under the Games sub-category you will find all rules and instructions for each and every game available.

Games RTP% lists Return To Player percentages for every game available.

Terms and Conditions list in detail our terms of using Casino.si services. Privacy Policy contains important information on how we treat your personal details and what we are doing to keep your Casino.si experience safe from data theft or account abuse.

Responsible Gaming will help you organize your playing so your experience in Casino.si will be that of joy and not of woe. Find useful tips on how to keep your online action under control, which steps to avoid and which one to take when things don't seem to go your way.

The Casino.si team wishes you the best of luck with our games!